First FNPT II MCC Simulator
Additional Information

Service Training Course

Initial course for Cabin Crew

No special qualification required.


  • Subject matters
  • Multicultural competence
  • Product training of specific spirituous beverages
  • Champagne and wine product lectures
  • Coffee, tea and hot chocolate service training
  • Menu order
  • Service training in general
  • Serving and carving of dishes
  • Fair comment and “responsible for complaints management” module
  • Cheese lectures
  • Place setting
  • Working in front of the passengers
  • Standard place setting and decoration
  • Napkins and table napkins

Please contact us for more information.

Course Info
Max number of persons: 12
Duration: 4 days
Price: € 6000.00 per course